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Tips for concert-goers

Tästä osiosta löydät vinkkejä, joista toivomme olevan hyötyä niin ensikertalaisille kuin kokeneemmillekin konserttikävijöille.

FAQ

Concerts in the Tapiola series start at 7.00 pm, those in the Indie series at 6.30 pm and the After Work concerts at 5.00 pm. Before the Tapiola series concerts, there are pre-concert talks in the main foyer from 6.10 pm to 6.30 pm. You can find more details on each concert’s page.

The Espoo Cultural Centre is open from the morning, and the auditorium doors open half an hour before the concert, but you’ll still have plenty of time to find your seat even if you arrive just five minutes before the concert begins.

The Tapiola Sinfonietta’s home venue is the Espoo Cultural Centre, in the heart of Tapiola, a district renowned for its architecture. Chamber music concerts are held at various venues across the Helsinki metropolitan area.

  • The metro and buses run close to the Espoo Cultural Centre. You can find detailed routes and timetables in the HSL Journey planner.
  • Bicycle racks are located next to the main entrance, and the nearest city bike station is at Tapionaukio.
  • The taxi rank is at Tapionaukio, on the side facing the Ainoa shopping centre. Drop-off vehicles can drive to Kulttuuriaukio, in front of the main entrance to the Cultural Centre.
  • The nearest multi-storey car park is Tapiola Park, from whose P2 level there is a direct pedestrian and lift link to Kulttuuriaukio. The Kaupinkallio car park and the Heikintori multi-storey car park are also nearby.
 

So that you can relax and focus on the concert, you can leave any extra bags and your coat in the Tapiola Hall cloakroom, which is located straight at the back of the foyer when viewed from the main entrances. The service is free of charge!

Outerwear and larger bags must always be left in the cloakroom for the duration of the concert.

The programme for tonight’s concert is available digitally on your smartphone at kasiohjelma.tapiolasinfonietta.fi, and you can also find it on the page for each concert. You can find out about the performers and the works in advance at the same address.

As a season ticket holder, you’ll receive a printed programme booklet before the start of the season.

The pre-concert announcement will be played three times over the foyer’s loudspeakers before the concert begins and during the interval before the concert resumes. There’s no need to panic, as the chime is a reminder that the concert is about to resume, not an order or an alarm. Once you hear the chime, you’ll still have time to finish your drink and use the toilet.

It depends on the concert. Concerts in the Tapiola series have a 20-minute intermission, whilst concerts in the Indie series and the After Work series are performed in one sitting. For concerts outside our regular concert series, it’s always worth checking the details separately on the concert page.

Indeed. Café Molli at the Espoo Cultural Centre is open before the concert and during the intermission. The main foyer’s catering facilities are open on concert evenings. You can order intermission refreshments two days in advance via via email myynti@cafemolli.fi or by telephone on +358 41 3172025.

You are welcome to take photos of the concert during the applause, provided you do not use a flash. You can tag us on Instagram @tapiolasinfonietta. Recording audio, taking photos or filming videos during the concerts is strictly prohibited.

Dress however comfortably or formally you like. Only the orchestra members have a dress code, though you’re welcome to take inspiration from it.

More and more people are experiencing adverse reactions to perfumes and various scents. Please bear this in mind at concerts by using scents sparingly.

If you would like to thank a soloist or conductor with flowers, for example, please hand them in to the foyer reception before the concert, and they will be passed on to the performers.

Congested streets, late buses and underground trains, hectic days – there are plenty of good reasons for being late. If you happen to be late, the cloakroom staff will help you. We’ll do our best to get you into the auditorium as soon as possible, but we ask for your understanding as we don’t want to disrupt the concert. Often, this means you won’t be able to take your seat until the intermission.

Accessibility at the Espoo Cultural Centre

Wheelchair-accessible entrance and information desk

There is a drop-off point in front of the main entrance to the Cultural Centre. There is a direct pedestrian and lift link to Kulttuuriaukio from level P2 of Tapiola Park. Once inside the hall, please follow the signs for Kulttuuriaukio.

  • The information desk (lobby service) is located in the lower lobby.
  • For enquiries regarding accessibility, please contact the reception at the Espoo Cultural Centre, Mon–Fri 9am–4pm. Telephone: +358 9 81657200. Email: espoo.kulttuurikeskus@espoo.fi. 

Cloakroom and toilet

  • The cloakroom is accessible and supervised. The cloakroom at Tapiola Hall is located at the far end of the entrance hall.
  • The most spacious accessible toilet is located near the coat racks in Tapiola Hall.

Lifts

  • An accessible lift to the main floor (2nd floor) and the gallery (3rd floor) is located at the rear of the entrance hall. The heated landing (1.5th floor) is accessible from the main floor (2nd floor) via an accessible lift.

Wheelchairs

  • The wheelchair spaces (3 in total) are located on the right-hand side of the Tapiola Hall auditorium (2nd floor), at the end of row 21. We recommend purchasing tickets for the wheelchair spaces in advance.
  • Espoo Cultural Centre has one wheelchair available, which can be borrowed from the reception desk for the duration of the concert. It is advisable to check the availability of the wheelchair in advance with the reception desk at Espoo Cultural Centre. Telephone: +358 9 81657200.

Assistant

  • A personal assistant may attend free of charge with the person they are assisting. Tickets for the personal assistant and the person they are assisting must be collected at the same time. Assistance dogs may accompany the person they are assisting to the concert.

Induction loop system

  • Tapiola Hall has an induction loop system on the main floor and the balcony. You can find more detailed coverage areas on the kuulokuvat.fi website (external link, opens in a new window). Please do mention your requirements when booking your tickets.

Kaikukortti

  • With a Kaikukortti card, you can get free tickets to open dress rehearsals at Tapiola Hall.
  • Kaikukortti tickets can be collected from Lippupiste sales points, where a service charge of €1.50 plus a booking fee applies. Find out more about the Kaikukortti scheme in Espoo on this page.